If we change this policy, we’ll post updates here (and where appropriate on our homepage) so you’re aware of what we collect, how we use it, and when we disclose it. Please check back regularly for updates.
Information We Collect
When you request a free coverage quote or otherwise interact with us online, we may collect: your name, email address, phone number, state of residence, vehicle make/model/year, mileage, VIN (optional), your IP address, basic device/browser data, pages viewed, and how you heard about us.
If you enroll in a vehicle service contract program, we may collect additional information necessary to service your account (e.g., address, vehicle details, payment/plan selections, and communications related to claims and support).
How We Use Information
- Provide quotes, plan recommendations, and customer support.
- Communicate about your inquiry (email/SMS/phone per your consent) and service your account.
- Improve our website, marketing, and user experience (analytics, testing, research).
- Comply with law, protect our rights, and prevent fraud or misuse.
We may share information with service providers who help us operate our site, manage communications, process data, or support account servicing. We require service providers to keep your information confidential and use it only as instructed by us. We may also share information as required by law or to protect rights and safety.
Cookies
We use cookies (small text files stored on your device) to keep the site reliable and improve your experience. You can control cookies through your browser settings. If you reject cookies, the site should still function.
Pixels
We may use pixels to understand how visitors interact with our content and to make ads more relevant. Data collected can include IP address, timestamp, user agent, and URL. We share only aggregate reports with partners (e.g., demographics, conversions) and do not use pixel data to directly identify you.
Safeguards
Access to personal information is restricted to personnel who need it to perform their duties. We maintain administrative, technical, and physical safeguards designed to protect your information.
Your California Privacy Rights
California residents may have rights to request access, deletion, correction, and to opt out of certain data sharing or “sales” under the CCPA/CPRA (subject to verification and legal exceptions). To exercise these rights, contact us using the information below. We will not discriminate for exercising these rights.
Categories of Data We May Collect
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, alias, postal address, IP, email, phone, device identifiers | Yes |
| B. Customer Records | Contact details, account/transaction details (as applicable) | Yes |
| F. Internet Activity | Pages viewed, referrers, device/browser data | Yes |
| G. Geolocation (coarse) | Approximate location inferred from IP | Yes |
| K. Inferences | Preferences inferred from site activity | Yes |
Contact Us
To exercise privacy rights or ask questions, please contact Service Activation Center:
- Phone: (888) 404-1458
- Email: privacy@serviceactivationcenter.com